Merch Store — Policies & Terms of Service

Return & Exchange Policy

Effective Date: October 30, 2024

At Carabuena Tequila, we are committed to providing high-quality clothing and soft goods. Please take a moment to review our Returns and Refunds Policy, as it outlines our guidelines regarding returns, refunds, and exchanges.

No Returns, Refunds, or Exchanges:

Due to the nature of our products, we do not accept returns, refunds, or exchanges. All sales are final. We encourage you to carefully review product descriptions, sizes, and images before making a purchase to ensure you are satisfied with your selection.

Defective or Damaged Items:

In the rare case that you receive a defective or damaged item, please contact us within 7 days of receipt. We will review your case and determine the best course of action. Please include photos and a detailed description of the issue in your outreach to us.

Contact Information:

If you have any questions or concerns regarding this policy, please reach out to us at:

Email: info@carabuenatequila.com

Address: 3906 Menchaca Rd, Austin, Texas, 78704

Privacy Policy

Effective Date: October 30, 2024

At Carabuena Tequila ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [carabuenatequila.com] ("Site") or make a purchase from us.

1. Information We Collect:

We may collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: We collect payment information, including credit card numbers and other financial data, through our secure payment processing system.

  • Browsing Information: We may collect information about your device and your interactions with our Site, including IP address, browser type, and pages visited.

2. How We Use Your Information:

We may use your information for various purposes, including:

  • Processing and fulfilling your orders

  • Communicating with you about your orders and our products

  • Improving our Site and customer service

  • Sending you promotional materials, if you have opted to receive them

3. Sharing Your Information:

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers to assist us in operating our Site and conducting our business, such as payment processors and shipping companies. These third parties are obligated to protect your information.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights:

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access and obtain a copy of your personal information

  • The right to rectify any inaccuracies in your personal information

  • The right to request the deletion of your personal information

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings.

7. Third-Party Links:

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked sites.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Site. We encourage you to review this policy periodically for any updates.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@carabuenatequila.com

Address: 3906 Menchaca Rd, Austin, Texas, 78704